Shop Policies

All orders are processed and shipped between 2-5 business days unless otherwise noted on the product page. You will receive an email notifying you your order has shipped. All items are shipped via USPS First Class Mail and arrive within 2-5 business days after being shipped.

Order Cancellation
You have 24 hours to cancel your order, after that orders cannot be canceled. Please email us at to cancel your order.

Refunds & Exchanges
If for some reason your order's not just right, please let us know immediately. You have 30 days from the date you placed your order to request an exchange or store credit.

If exchanging your product is not an option, you will be issued a store credit in the amount of your purchase. Please note that The Spirited Sparrow does not offer refunds.

Contact us at the with any questions. All emails will be responded to within 2 business days.